This study published by warranty-provider SquareTrade tracks the failure rates for over 30,000 laptops covered by their warranties. Some highlights of the study:
- Looking at the first 3 years of ownership, 31% of laptop owners reported a failure to SquareTrade. Two-thirds of this failure (20.4%) came from hardware malfunctions, and one-third (10.6%) was reported as accidental damage.
- Netbooks are projected to have a 20% higher failure rate from hardware malfunctions than more expensive laptop computers.
- ASUS and Toshiba were the most reliable manufacturers, with fewer than 16% having a hardware malfunction over 3 years.